When is an emergency response telephone number required for the transport of dangerous goods in the UK?


CDG 2009 outlines the requirement for vehicles transporting dangerous goods in tanks on a domestic journey, to display an emergency advice number on both sides and the rear of the vehicle.

This provision is made to ensure that, in the event of an emergency involving the carriage of the dangerous goods that prompt and accurate advice can be sought in order to avert further problems i.e. providing the requisite information so that a spillage of the dangerous goods might be contained.


In relation to the transport of dangerous goods by air, several countries have also deemed it necessary for an emergency number to be provided on the air waybill or dangerous goods documentation, again this is in order for prompt and accurate advice to be sought, should an emergency arise involving the transport of dangerous goods.

What are the consequences for non-compliance?

In all cases, failure to comply with the direction could lead to your load being prevented from completing its journey, either by a prohibition order served by a DVSA official or a police officer, for a UK domestic road journey.

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In the case of air travel, refusal of a carrier to transport your load or the goods being impounded by the authority of the country that specifies the necessity for an emergency number, such as the USA.

This could lead to lengthy delays, hefty fines and/or criminal prosecution.

For further details of how EcoStar can help you meet your legal obligations for telephone advice, please see our 24-7 Advice page.